Multi-branch · Franchise · Clinics · Contact centers

Fewer people on the phones, lower bills on the calls, by design

AI answers first and people take what's left. Cut call handling as far as AI covers it, and remove call-forwarding charges with number porting.

83%1

of call time is incoming calls

≈ KRW 3.9M2

telecom savings per branch, per monthestimate

KRW 0

forwarding charges after number porting

Who answers

Who picks up your phones today?

Several agents

AI resolves repeat questions and only calls that need judgment reach a person. We calculate how many seats you can cut from the calls you send us.

One agent

AI answers first, and Flover agents take calls directly on weekdays 9 AM to 6 PM. If it costs more than your current outsourcing bill, we won't propose it.

Outsourced (BPO)

AI resolves repeat questions first, so fewer calls reach your BPO. Your current contract and agents stay as they are.

No one dedicated to the phones? You can start right away on a store plan · See pricing

Cost structure

Charges on incoming calls come from the structure

With call forwarding, every leg that re-dials a received call is billed. With number porting, that leg doesn't exist.

Call forwarding

  1. Customer→
  2. Main number→ Charge ①
  3. New number→ Charge ②
  4. Extension

Monthly telecom cost, one branch2: KRW 4.09M

After number porting

  1. Customer→
  2. Main number→
  3. ZeroCall switch→
  4. Extension

Monthly telecom cost, one branch2: KRW 0.16M

Case

A multi-branch education company: one branch, one month, measured

83% of call time was incoming. Under call forwarding each of those calls carries a forwarding charge; after number porting, that leg is gone.

  • Rollout in progress across 27 branches
  • Integration with the existing PBX (SIP trunk) verified; staff keep their desk phones
  • Tested with existing lines kept in place, then switched over by number porting
Connected calls
12,388
Call time
30,907 min
Incoming
25,737 min
Incoming share
83%

By structure

How similar organizations roll it out

Multi-branch organizations

We first diagnose why telecom costs grow with every branch, then remove the double charge on call forwarding with number porting.

Franchise headquarters

See what every franchisee tells customers. Not spot checks: every call at every branch is aggregated.

Hospitals and clinics

Topics that count as medical practice are excluded at the manual stage. AI handles bookings and visit information only.

Rollout

Verify at one branch, then expand

  1. 1 · Paper review

    A report from two files

    From your call logs and phone bill we calculate cost per segment and how much you can save.

  2. 2 · Connect one site

    Your phones stay as they are

    We add one line next to your existing ones and verify at a single branch first.

  3. 3 · Decide on numbers

    Check, then expand

    Branches that show results move their numbers first, then we roll out to the rest.

Trust

A carrier, not a reseller

Facilities-based carrier

Reg. no. 1-01-25-0027

We operate lines and numbers directly, so ZeroCall handles number porting itself.

Value-added telecom carrier

Reg. no. 3-01-25-0010

From opening 070 numbers to call infrastructure, all provided in-house.

Data handling

Security policy (Korean) →

Recordings and summaries are used only for the service. Review files are destroyed within 30 days of delivering the report.

Free cost review

Send your call logs and phone bill, we'll calculate the savings

We send a per-segment report within 1–2 days of receiving your files. No meeting or system access needed.

Request a review
Who are the Flover agents?

Flover employees answer the calls themselves. They take calls handed over by AI on weekdays 9 AM to 6 PM; outside those hours AI takes the request and leaves it as a text. If you need coverage after 6 PM, we agree on it during onboarding.

If we use your agents, can our staff still take calls?

Yes. You choose whether calls handed over by AI go to Flover agents or to your own staff.

Do we have to cancel our current BPO?

No. Your BPO contract stays and AI sits in front of it. Costs drop as fewer calls are passed to the BPO.

Can we keep our main number?

Yes. The number stays; only the carrier managing it changes, so there's no new number to announce to customers.

Do we need to replace our PBX and desk phones?

We add an integration line to your existing PBX, so you keep your phones. If integration isn't possible, we switch you to SIP phones or a PC softphone.

Could testing cut off our current phones?

During testing your existing lines and forwarding settings stay untouched; we only add an integration line. Even if integration fails, your current phones are not affected.

How is pricing set?

Individually, based on line count and the features you use. You can pick only the layers you need.

Can it connect to our CRM?

Call records, conversation content and summaries can be sent to your systems in real time through API and webhooks.

1. One branch of education company A, measured over one month: 12,388 connected calls, 30,907 minutes.2. Estimate based on a forwarding rate of KRW 1.98 per second; not a guaranteed amount.