For business / Platform / Product modules
Four layers,
stack only the ones you need
Numbers and lines, AI answering, operations and integration. ZeroCall is not a single block but separate layers, so you can start with what you need now and add more later.
01ZeroCall LineNumbers and lines · Line
02AI agent CollyAnswering · Colly
03ZeroCall ConsoleOperations · Console
04ZeroCall StudioIntegration · Studio
MODULES
What each layer does and what it leaves behind
Numbers and lines
ZeroCall LineLineThe telecom layer that creates, ports and adds numbers
- Open 070 numbers
- Number porting (keep your main number)
- Scale by setting concurrent call limits
- Connect your existing PBX (SIP)
What you keepNumbers, lines and call connection records
Answering
AI agent CollyCollyThe answering layer that picks up and handles calls in place of people
- An answering manual for each site
- Transfers questions outside the manual to staff
- Sends a confirmation text after the call
- Multilingual answering and outbound calls
What you keepWhat the AI said, and whether the call was transferred
Operations
ZeroCall ConsoleConsoleThe layer for call records and team operations after the call
- Recording, transcription and summary
- Reports that collect only the calls needing follow-up
- Team sharing and branch groups
- Works on smartphone and PC
What you keepRecordings, summaries and per-branch statistics
Integration
ZeroCall StudioStudioThe integration layer that sends call data to outside systems
- Real-time delivery via API and webhooks
- CRM and in-house system integration
- Call records and summaries delivered
What you keepCall data that builds up in your own systems
CONFIGURATIONS
Which layers you stack depends on the goal
If you add layers after you start, your numbers and records carry over.
ZeroCall LineAI agent CollyZeroCall ConsoleZeroCall Studio
AI takes repeat questions and transfers only the calls that need a person.- AI answering based on your manual
- Difficult questions transferred to staff
- Confirmation text sent after the call
ONE CALL
How one call passes through the layers
- IncomingThe call arrives directly on the ported line
- IntentWorks out why the customer is calling
- AnswerAnswers from your manual and stops when interrupted
- HandleTakes bookings and orders, transfers when needed
- Record and syncRecording and summary are kept and sent to your systems
LineCollyConsole · Studio
Data keptCall connection recordAI conversationTransfer statusRecordingTranscript and summaryWebhook delivery
INTEGRATION
Studio API docs →Call data, into the systems you already use
ZeroCall Studio
CallCaller number, time, duration
AIAI conversation, transfer status
SummaryCall summary, follow-up actions
AudioRecording file
CRMCalls linked to customer history
Support and booking systemsRequests registered as taken
HQ dataCalls from every branch in one place
Webhooks and real-time API delivery · the fields shown are examples; the API documentation is the reference for actual fields
We will work out which layer you need firstTell us about your current lines and how you answer calls, and we will propose a starting setup.