Hospitals and clinics· Clinic phone answering
Bookings and information only, handled accurately
It does not discuss symptoms, diagnoses or prescriptions. Our AI agent Colly handles only booking requests and general information, 24 hours a day.
On a call
070-XXXX-XXXXInbound
AI answeringHospitals and clinics manualDefault voice
Caller
The conversation shown is a sample for illustration, translated from Korean.
When it gets busy
In the busy moments, ZeroCall steps in
The situationHow ZeroCall handles it
“The front desk cannot do calls and check-ins together”
01
AI takes the booking requestsIt takes appointment and change requests and sends a confirmation text.
“We miss booking calls at lunchtime”
02
Calls are answered while you are closedIt takes booking requests at lunch and after hours, and gives clinic hours and directions right away.
“I worry the AI will give medical advice”
03
It makes no medical judgmentsSymptoms, test results and prescriptions are excluded from the manual. When they come up, the call goes to staff.
Features hospitals and clinics use most
Everything you can do →A detailed look at what the AI does not do and how those topics are blocked.
See the page for clinics →Do you have staff dedicated to the phones, or an outside call center?Then ZeroCall for business is a better fit. Reduce headcount by as much as the AI takes on, or hand over one person's workload entirely.