For business / Who answers / One person on the phones
ZeroCall takes on
that one person's work
AI answers first, and ZeroCall agents take calls that need judgment in person on weekdays from 9:00 to 18:00. Start without hiring, training or holiday gaps.
A day after handing it overWeekdays
AI Colly · answers first
Agents are employees of Korea AI Telecom Inc. If you need coverage after 18:00, we agree on it during rollout. You can also choose to have your own staff take handed-over calls.Answers first, all day
Who takes handed-over callsAI takes request
ZeroCall agents · 9:00–18:00
AI takes request
06:0009:0018:0022:00
WHO ANSWERS
Choose who takes the calls the AI hands over
The AI always answers first. Only the person who takes calls that need judgment differs.
DefaultZeroCall agents answerOn weekdays from 9:00 to 18:00, employees of Korea AI Telecom Inc. answer in person. Outside those hours, the AI takes the request and leaves it as a text. Coverage after 18:00 can be agreed during rollout.
- No hiring, training or holiday gaps to manage
- AI and agents give the same answers from one manual
- Every call is recorded and summarized
OptionYour own staff answerCalls handed over by the AI go to another member of your staff. This fits when phones are handled alongside other duties, with no dedicated person.
- The AI summarizes the request before handing it over
- Missed calls are left as text messages
- You can switch to ZeroCall agents later
COMPARE
Hiring someone versus handing it over
Hire directlyHand it to ZeroCall
Getting startedJob posting, interviews, trainingStart after we write the answering manual together
GapsHolidays, resignations, lunch breaksAgents on weekdays 9:00–18:00, AI takes requests otherwise
Answering standardEach person's memory and experienceOne registered manual
RecordsNone unless someone writes them downEvery call recorded and summarized
CostSalary, benefits, trainingMonthly base fee + per-case fee above the included volume
PRICEWe compare side by side
We compare side by side
with your current BPO invoice
We calculate the monthly total at the same call volume and compare. If it costs more than you pay today, we won't propose it.
How it is billed
Monthly base feeIncludes ○○ cases handled by agents
Additional casesPer case
Amounts depend on your call volume and are stated in the quote. The more the AI handles, the fewer cases reach agents, and the lower the cost.The scope of call content and personal information handled during the service is set out separately in the contract.We compare with your current BPO invoiceSend us your current BPO invoice and we compare at the same call volume. If we cost more, we won't propose it.